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STORE POLICIES

  • SHIPPING & ORDER STATUS

    Orders typically take no more than 3 business days to ship with most shipping out faster. If an order is placed after hours on a Friday, we do not receive it until the following Monday.

    Once your order has been shipped you will receive an email with a tracking number. We recommend signing up for alerts with your tracking number to receive updates directly from the carrier at www.usps.com

    If you have not received a tracking number within 7 days, please email spectresupply@live.com and someone will reply within 24-48 hours.

    Thank you for choosing Spectre Supply. We appreciate your business.

  • RETURNS

    If there is something wrong with your item, please contact us within 14 days of purchase. 

    Sales on the following items are final:

    1. Special orders.
    2. Products that have been installed or used after receipt.
  • SECURE TRANSMISSION

    All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

  • ORDER FULFILLMENT

    All orders are shipped promptly within 1-3 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

  • ONLINE PRICE & DESCRIPTION ERRORS

    Online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.